Funny PDF Problems

A friend of Barb’s is the secretary of the Home Owners Association.  She emails a newsletter every week called the E-Blast.  To make it easier for her, she decided to send the E-Blast as an attachment to the email.  However, people complained they couldn’t open the PDF file.  So Barb’s friend asked me to go around and help the people who had trouble.

I thought maybe some of the people didn’t have Adobe Reader.  I was surprised to find that they all had Adobe Reader but had other problems.

The first lady I helped simply couldn’t double click fast enough.  So I taught her how to right-click and then Open the file.  I also fixed her Facebook account.  She had a terrible time trying to remember her password.  So I got her to reset her password.  Later she dropped off a gift certificate for a local restaurant.

The second lady that I helped said the PDF was too small to read.  She had to put her face up close to the screen.  I showed her how to click the enlarge box in the upper right corner of the Reader to make the PDF normal size.

I went to a few other people’s houses helped most of them but sometimes their problems were harder and I don’t think I was able to help all of them.  Some problems were more with their computers than with the PDFs.  However, I became known as the “go to guy” for computer help.