Cutting the Cord

Barb was tired of paying high fees to Rogers for cable television.  We didn’t have cable television in Florida.  Now that she had Kodi, she could watch all of her favourite shows over the internet.

So she started looking into over service providers.  After much study and talking to a number of sales people on the phone, she chose Distributel.  She bought just their internet and home phone service.

There were some kids selling Bell services in the neighbourhood.  Barb talked to them but they couldn’t beat the price and service of Distributel.

The Distributel service also had a great plan where we could put our service on vacation while we were in Florida for the winter.  We also have a great plan in Florida that puts our service their on vacation while we are in Canada.

The Bell man came and set up the DSL line through the telephone.  Then we received the Distributel modem and router in the mail. 

We had some problems with the original modem with the call waiting and call display features.  Barb was out when I phoned Distributel for help.  They wouldn’t help me because I didn’t know the password Barb setup, even though I could answer a lot of other questions to verify who I was.  I was fit to be tied.

I waited a little while and then phoned back.  This time I got a different person on the help line.  He was more reasonable and helped me even though I didn’t know the password because I convinced him I was the right person for the account.

We figured everything out.  When Barb got home, she told me the password.  I never would have guessed it myself.  But I will remember it now.