It was time to go fly back to Canada. My sister drove us to the airport and dropped
us off. We went through security and
were waiting outside the gate. We were
waiting a long time. Sarah got up to go
to the bathroom and noticed that the sign said that our flight was
cancelled. We asked a customer service
lady and she said we would have to go back to get our luggage and book another
flight.
Fortunately, she opened the arrivals door for us and we were
able to get back through customs to get our baggage. Then we went to the customer service counter
and we were among the first people from our flight there.
There were very few people working at the customer
service. So we had to wait a long
time. But we were able to get a flight
in the afternoon to London and then free hotel
accommodation at an airport hotel to leave the next morning on a flight to Canada.
We were able to go to a special check in counter and didn’t
have to wait in line.
When we were leaving customer service, we noticed a line up hundreds
of yards long of people who were waiting behind us.
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