Personal Validation

I wanted to make a contribution to my TFSA.  So I phoned PC Financial and waited on hold.  When I finally got through they sent me to CIBC Securities where I waited on hold again.  The lady at CIBC Securities needed to ensure my identity.  Unfortunately, I couldn’t remember my postal code in New Hamburg.  So she wasn’t satisfied. 

She said she would send me back to PC Financial and I could verify my identity there and then they would send me back. 

So I went back to PC Financial and waited on hold.  The lady at PC Financial couldn’t figure out why I had been sent back.  She verified my identity and by that time Barb had come to my rescue with my postal code in New Hamburg.  Then the lady at PC Financial sent me back to CIBC Securities and I waited on hold again. 

When I finally got through I had to verify my identity again by telling the person my postal code. 

I should not have thrown out that little slip of paper with my address on it.  So now I carry around two little slips of paper, one with my address and phone number in New Hamburg and one with my address and phone number in Florida.