Barb got a virus on her Android and I had to reset it to
factory settings but she needed her google account and password and she
couldn't remember the user name or the password. After trying many different things we finally
came across the right combination. I
told Barb she needed to write all these things down somewhere for safe
keeping. Then I realized that I didn't
write down my user names and passwords either.
So I made of note to myself. Then
Barb had to find all of her ring tones again and it took her quite a while and
she was very noisy.
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