My Mastercard

Barb was able to use my Mastercard and was able to get a new Health Card quickly at Service Ontario in New Hamburg.  She phoned Mastercard to get a new card and when she looked at mine she noticed that it was all scratched.  So she asked to get a new card for me too. Then the next day when she went to use my card, she found out that my card was cancelled.  We phoned Mastercard and asked them what happened and they said that after we called to get new cards, they had phoned us back to confirm our request and we didn't answer.  So they cancelled the cards.  After we confirmed that we really were who we said we were, they reinstated our cards.  Then Barb was able to use my card until our new cards came in the mail.