Second Notice

Barb got an email saying this was the second notice and that she owes $548 to the medical insurance company.  She phoned the medical insurance people and asked them what this was about.  They said that she had used the dial-a-doctor system last winter and it cost them $400 US and since we have a $5,000 deductible on our insurance, we would have to pay the bill ourselves.  Barb was furious because she had been told that she could use the tell-a-doc at no charge.  Last year when she called the insurance company, she had asked the lady about five times whether there was any charge and the lady said no there was no charge.  So she phoned the tell-a-doc and told him she had tonsillitis but he didn't believe her.  He sent in a prescription for her but it didn't work.  Now we have to pay $548 and there is nothing we can do.  When we got home we found the first notice  had come in the mail just after we left for the winter.