Our internet provider in New Hamburg emailed Barb and asked
her to phone them. They said they had a
problem with hooking up our internet again when we got back to Canada . I guess they use the Bell
telephone lines and Bell
had taken all the good lines. So the
only lines they had left would give us 3 GB download which was not enough for
Barb to stream her television shows. Not
only that but we would have to pay for 6 GB download. Barb asked the guy what she could do. He said she would have to find another
internet provider. So we did some
research and found a new cable internet provider. They could provide 15 GB download. Later Barb got a phone call from our original
internet provider and she told them our situation. He said we could get cable internet. Barb asked why the other guy had not
suggested that. Barb thought it might be
a new service but the guy on the phone said no they had been providing cable
internet for about 3 years now. However,
by that time, we had cancelled our previous internet provider and joined the
new provider. Their incompetence had
lost them a customer.
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