CRA

I can do the taxes for all the family from Florida because all the necessary T3, T4 and T5 forms are available on my account on the CRA website.  So I was preparing to do the taxes and went to look up the forms on the website but they weren't there.  I understood that the bank didn't have to submit the forms until the end of February but it was now mid-April and the forms weren't there.  So I phoned CRA and they have a phone answering system that they say strives to get to your call in 2 minutes but the way they do that is by giving you a busy signal if the queue gets too long.  So I had to phone back again and again before I finally got through.  When I finally got through it did only take 2 minutes to get service.  I told the fellow about my problem finding the forms and he said have I tried refreshing the screen. So I refreshed the screen and there were the forms.