Barb
finally phoned the computer shop and the man there said that he had
cleaned the fan because it was jammed with dust. Now the computer
worked fine. He said he was just cleaning off some stuff to make it
work better and then she could come and pick it up. When Barb got
the computer home, she noticed that he had deleted her Firefox
browser which is the only browser that she uses and has all her
favourite places and all her passwords saved. She was furious with
the computer shop man. I was fortunately able to find a restore
point from before he did his, so called, clean up and was able to
restore her computer with her old Firefox and all her favourite
places and passwords.
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